Terms and conditions of sale

1. Who sells

The seller is [company name], registered office at [registered office], VAT number [VAT number], email [support email].

2. What we sell

• Custom decks: 54 standard-size cards (63 × 88 mm), 52 cards and 2 jokers, created by you in the configurator, printed and shipped.
• Digital files: the same decks in high resolution (300 DPI) to download and print.
• Ready decks and the original deck: decks already designed, without personalisation.
• AI pack: a set of illustration transformations to use in the configurator; its price is taken off your first deck order.

3. How to order

Design the deck, add it to the cart, sign in to your account and choose format and shipping in the summary. The contract is concluded when the payment succeeds: you immediately receive a confirmation email with the order summary.

4. Prices and payment

Prices are in euros and include VAT. The total to pay, including any shipping costs, is always shown before payment. You pay through Stripe, by card or with the methods Stripe offers you: we never see or store your card details.

5. Production and shipping

Every printed deck is made to order after payment and shipped by tracked courier to the countries listed at payment. We write to you when it leaves, with the code to follow it. Digital files are available right after payment.

6. Right of withdrawal

Custom decks are goods made to your specifications: for this reason the right of withdrawal is excluded (Art. 59, paragraph 1, letter c, of the Consumer Code). The warranties in the next paragraph still apply.

Withdrawal is also excluded for digital files and for the AI pack, because the download or the use begins right after payment with your agreement (Art. 59, paragraph 1, letter o).

For ready decks and the original deck, which are not personalised, you can withdraw within 14 days of delivery without giving a reason: write to us at [support email]. We refund you within 14 days of receiving the deck back, intact; return costs are yours.

7. Warranty and defects

You are entitled to the legal warranty of conformity for 24 months from delivery (Art. 128 and following of the Consumer Code). If the deck arrives damaged or with printing defects, write to us with a few photos: we reprint it or refund you, at no cost to you.

8. Your photos and texts

By uploading photos and texts you declare that you have the right to use them and that they do not infringe the rights of others, such as copyright or the image of people who have not given you permission. We do not print unlawful or offensive content, or content that infringes third-party rights.

You authorise us to use this content only to make, produce and ship your deck. It remains yours.

9. Illustrations and colours

The illustrations are created with artificial intelligence from your photos: each one is unique and may differ from the previews in the examples. Printed colours may vary slightly from the screen, which shows them with its own light. You may use the deck and its illustrations for personal use, including as a gift.

10. Your account

You are responsible for your account password. You can ask us at any time to close it and delete your data, as explained in the privacy policy.

11. Governing law and disputes

The contract is governed by Italian law. If you are a consumer, the court of the place where you live has jurisdiction over any dispute, and you can also turn to the alternative dispute resolution bodies provided for by the Consumer Code. First, write to us: we solve almost everything by email.